ILM Level 2 Award in Introduction to Mentoring skills

The Award in Introduction to Mentoring Skills aims to equip team leaders and aspiring first time managers with the skills and knowledge to understand and undertake effective mentoring to aid their own personal development. This will enable them to move into supervisory and management roles later with greater ease.

ILM Level 3 Qualification in Leadership and Management

The level 3 Award in Leadership and Management is ideal for individuals who have management responsibilities but no formal training, and are serious about developing their abilities. They particularly support practising team leaders seeking to move up to the next level of management, and managers who need to lead people through organisational change, budget cuts or other pressures.

In order to achieve the ILM Level 3 Award in Leadership and Management a minimum of 4 and maximum of 12 credits are required, with a minimum of 2 units.

For more information on our ILM Awards please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Unit Reference Unit Title Credit Value
300 Solving Problems & Making Decisions 2
301 Understanding Innovation & Change in an Organisation 2
302 Planning Change in the Workplace 2
303 Planning and Allocating Work 2
304 Writing for Business 1
305 Contributing to Innovation and Creativity in the Workplace 2
306 Understanding Customer Service Standards and Requirements 2
307 Giving Briefings and Making Presentations 2
308 Understanding Leadership 2
309 Understand How to Establish an Effective Team 1
310 Understanding How to Motivate to Improve Performance 2
311 Developing Yourself and Others 2
312 Understanding Conflict Management in the Workplace 1
313 Understanding Stress Management in the Workplace 1
314 Understanding Discipline in the Workplace 1
315 Understanding Recruitment and Selection of New Staff in the Workplace 2
316 Understanding the Induction of New Staff in the Workplace 1
317 Understanding Training and Coaching in the Workplace 2
318 Understanding Quality Management in the Workplace 2
319 Understanding Organising and Delegating in the Workplace 2
320 Managing Workplace Projects 2
321 Understanding Health and Safety in the Workplace 2
322 Understand the Organisation and its Context 2
323 Understanding Performance Management 1
324 Understanding Costs and Budgets in an Organisation 2
325 Understanding How to Manage the Efficient use of Materials and Equipment 2
326 Understanding the Communication Process in the Workplace 1
327 Understanding Negotiation and Networking in the Workplace 2
328 Understand How to Lead Effective Meetings 1
329 Understanding Workplace Information Systems 1
330 Understanding Marketing for Managers 3
331 Understanding Support Services Operations in an Organisation 3
332 Understanding Sustainability and Environmental Issues in an Organisation 2
333 Understanding Procurement and Supplier Management in the Workplace 2
334 Understanding and Developing Relationships in the Workplace 2
335 Understand How to Manage Contracts and Contractors in the Workplace 2
336 Understanding Incident Management and Disaster Recovery in the Workplace 2
337 Understanding Security Measures in the Workplace 2
338 Understanding How to Manage Remote Workers 3
339 Understanding Good Practice in Workplace coaching 3
340 Understanding Good Practice in Workplace Mentoring 2
341 Leading and Motivating a Team Effectively 2


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