Competence Management Services

ITB’s experienced Competence Consultants can offer you a range of help and support which can include:

  • Assessor and Internal Verifier Training.
  • Work with you to develop a CMS.
  • Help you develop Assessment and Verification documentation.
  • Audit of any existing CMS against OPITO standard.
  • Build your CMS into our Portal.
  • Act as Administrator for your data in the Portal.
  • Send fit-for-purpose reports.
  • Awareness trainign for Management through to Technicians.
  • Quality Assurance of Asessment and/or Interanl Verification Processes.


Support to create a new CMS framework (using industry standard as best practice), which can include:

  • Define the Purpose & the Scope of your CMS.
  • Define the required Roles and Responsibilities.
  • Develop the required Documentation: standards, policies, procedures, assessment and verification strategy, assessment and verification templates.
  • Rolling out the CMS.
  • Record keeping.
  • Managing an electronic CMS.    

Hosting CMS Records on ITB's Portal

  • Build your CMS into our Portal
  • Set up users and access levels
  • Train Users
  • Act as Administrators for updates to data.

Assessment and/or Verifiaction

  • Load data into Portal and add Candidates and Managers to enable them to review progress on-line.
  • Carry out CMS Induction and training for Portal.
  • Give candidates access to Portal to enable on-line asessment, verification, and external verification if necessary.
  • Carry out Assessments and Verifications of yout in-house or National Occupational Standards in line with your Assessmtnt and Verification Strategy. 
  • Support candidates through to completion or on-going.
  • Hold Progress Meetings.