As you would expect, that commitment to quality extends beyond those boundaries and is at the heart of our approach to the way we work.

ITB’s work revolves around four key guiding principles:

  • to deliver our services to specification;
  • to deliver our services on time;
  • to deliver our services in a safe, ethical and professional manner at all times, with no risk or harm to our clients or our staff;
  • to deliver our services to the highest standards with experienced and qualified personnel.

These principles support our commitment to consistently exceeding our customer’s expectations. In the unlikely event of an error, we will investigate it and rectify the situation in a timely manner. We pride ourselves in providing high-quality customer-focused, flexible and friendly training and services to industries worldwide.

Business Development Manager: John SoutarBusiness Development Manager

Phone: +44 (0)1224 640170Phone:

+44 (0)1224 640170

  • OPITO  Approved Centre
  • SQA Approved Centre
  • City & Guilds Approved Centre
  • ilm Approved Centre
  • UKAS ISO 9001:2008 Accredited
  • Step Change in Safety Membership
  • FPAL Membership

ITB Competence Assurance Ltd is registered in Scotland number SC225110. Registered office: 7 Thistle Place, Aberdeen, AB10 1UZ